PURCHASE, RETURN, AND REFUND POLICIES
Return Procedures. All sales are final. Exceptions may apply for products that are defective, spoiled, or otherwise unfit for consumption, and Company maintains full discretion regarding the acceptance of returned products. Return products must be received in the un-opened, original packaging and deemed acceptable by Company for re-stocking purposes. Such returns will be processed in accordance with the refund procedures below.
Refund Procedures for Returns Elected By Client. Company has full discretion whether to issue any refund. Refunds may be requested within ten (10) calendar days of purchase, and if approved, will only include the original product cost and shall not include any shipping costs. To request a refund, please email info@missionliquor.com with the subject line “Refund” and include Your purchase number.
Refund Procedures for Failed Delivery. Carrier will make multiple attempts to deliver. In the event of failed delivery as a result of some action or non-action of Carrier, Company, in its sole discretion, may refund the total amount of the order, minus a $5.00 return shipping fee as well as an amount equal to 15% of the product cost for restocking fee and freight associated expenses.
Refunds will not be issued in the event of failure delivery based on recipient unavailability or noncompliance with age-verification or sobriety requirement.
Other Purchase Concerns. All damaged or missing shipments must be reported via email to info@missionliquor.com within forty-eight (48) hours of package delivery. For concerns with any purchase, please email info@missionliquor.com with photographs and a brief description of Your concern. Company maintains full discretion regarding the resolution of such concerns and does not guarantee any refund.